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+ Training Solutions |
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» Client Management |
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» Creativity And Innovation |
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» Influence |
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» Leadership And Management |
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| » Learning And Training |
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» Mentoring |
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| • Professional Development |
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Positive Power & Influence® |
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Dynamics of Business Etiquette & Image Enhancement™ |
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Dynamics of Change™ |
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Dynamics of Consulting Skills™ |
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Dynamics of Decision Making™ |
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Dynamics of Efficiency™ |
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Dynamics of Emotional Intelligence™ |
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Dynamics of Facilitation™ |
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Dynamics of Life-Career Development™ |
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Dynamics of Managing Conflict™ |
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Dynamics of Managing Meetings™ |
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Dynamics of Motivation™ |
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Dynamics of Planning & Time Management™ |
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Dynamics of Problem Solving™ |
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Dynamics of Situational Thinking Skills™ |
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Dynamics of Stress Management™ |
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» Project Management |
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» Sales |
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» Team Building |
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“Leadership and learning are indispensable to each other.” John F. Kennedy |
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“Life is 10 percent what happens to me and 90 percent how I react to it.”
Charles Swindoll |
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"In my dealings with ESSN International, I found them to be professional and knowledgeable in what the company has to offer as well as good after sales service."
Ms Tan Sin Yen
Training & Development
DBS Bank Ltd |
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“Your workshop was one of the better workshops I have attended in a long time. It was a good refresher for me, and full of material and learnings that can be shared with my colleagues in Vietnam. “
Kenn Ramos
Country Manager
SC Johnson |
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| Professional Development |
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Positive Power & Influence® |
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This is one of our most powerful and popular program. Attend the POSITIVE POWER AND INFLUENCE ® Program to become more effective in using your personal power regardless of the position you may hold. This program will help you develop and improve your skills in influencing others.
Mastery over several influence styles is the key to achieving effective results. Participants learn how to diagnose influence situations and use the appropriate influence style to achieve their business objectives. |
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Please Contact Us if you require further Information |
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Dynamics of Business Etiquette & Image Enhancement™ |
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Good first impressions are critical, as they may be difficult to change if they are not positive. And last impressions are 'lasting' impressions – so even more important.
Individuals who have a responsibility for creating positive and favourable impressions and relationships, will benefit personally – by being more sensitive to business protocol and etiquette with those from other cultures. The government, country or organizations that they represent, will be seen in a more favourable light, thus improving business relationships.
This workshop can benefit anyone who has to relate to people especially at senior government or business levels, and people who have to act as an 'ambassador' for their own organization. This would include Diplomats, Foreign Affairs Officers and those needing to negotiate across cultures, such as senior civil service personnel or those in international business and trade missions. |
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Please Contact Us if you require further Information |
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Dynamics of Change™ |
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Change is a normal phenomenon. Nothing remains more constant – or as the old quotation goes, "There is nothing so permanent as change" (Heraclitus: 540-475 B.C). If a living organism is growing, developing and maturing, we say this is positive change. All organisms, go through a natural process from birth, growth and maturation, decay and eventual death. That is the nature of the human cell, or body, but need not be the nature of a social organization. Spirit can live on and energize a social entity. It is ability to adapt to a changing environment that ensures future success.
Change is also a perception, we may see it as positive or negative, as too fast, slow or about right. We perceive it as great, small, simple, complex or in between. It is subjective. As we say "One man's meat is another man's poison". One thing is certain however. Its here to stay and won't go away.
This workshop focuses on how we can 'adapt better to change' more effectively. |
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Please Contact Us if you require further Information |
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Dynamics of Consulting Skills™ |
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As our world of work faces faster and more complex change than ever before, this century's manager has to become more multi-skilled, global in outlook and work more often in multi-disciplined and cross-functional project teams.
Line managers and organizational or team leaders may no longer be able to specialize, as mastery in a narrow area of 'content' expertise may take too long to develop. Who then will be the content specialists – they will be consultants – both internal and external.
Increasingly we will find ourselves outsourcing specialists demands to consultants. As consultants move from client to client or project to project, they have the opportunity to build up considerable expertise – and to become the specialist – a highly valued professional. |
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Please Contact Us if you require further Information |
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Dynamics of Decision Making™ |
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Decisions! Decisions! Decisions!. Wouldn't it be wonderful of we never had to make them! But, that's not life. In reality, we make decisions even before we get out of bed in the morning and continue throughout the day – until we fall asleep.
Decision making is also a part of problem solving, as the selection of a solution to a problem, is in itself, a decision.
Choosing a solution to a problem requires judgement, and whether or not this judgement is rational, creative or intuitive, choosing a solution is a decision-making process. A decision is 'making up one's mind' about an answer to a question. Hence, decision making is a process of selecting a choice among alternatives. If the alternatives are already available, we use the rational approach (left-brain), but if we have to invent alternatives, then we use the creative thinking process (right-brain).
The decision making process starts with the results we want, not with the alternatives that happen to be at hand. The most important thing to remember is to clarify What Do We Want To Achieve From This Decision-Situation? i.e. what is the desired or ideal outcome? Only then can we select the best decision making process. |
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Please Contact Us if you require further Information |
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Dynamics of Efficiency™ |
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This workshop addresses the competency of efficiency, or an orientation towards being more organized in life and work. Efficiency can also be described as a way of thinking and behaving, so there is minimal consumption or waste of resources. The ratio of output over input, when output is the greatest and input is the least. Similar to being highly productive, like the ratio of power output of an engine being greater than the consumption of fuel or effort in its operation.
An efficiency orientation is also a personality trait, as some people are just naturally concerned with conserving resources, neatness, tidiness and living or working in an orderly environment. Whereas, others have a high tolerance for an environment that may seem disorganized, messy or untidy. Such people may periodically 'spring clean' or 'tidy-up' but after a while things return to be so called 'normal'.
The secret is partly in discovering our own personality orientation, and partly in having systems that force us to have a balance between high productivity (output) and efficient planning and organization (input). There can be extremes where some people are obsessively tidy – yet unproductive – and others consumed with the non-stop activity without efficiency, order and tidiness. How to achieve such balance is this program's focus. |
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Please Contact Us if you require further Information |
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Dynamics of Emotional Intelligence™ |
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Emotional Intelligence (EI) or the degree of this intelligence (EQ) can be defined as the capacity for recognising our own feelings and those of others with whom we have to interact and communicate. It includes self and social awareness of how to motivate our self and those who we may need to lead, influence or work closely.
In 1998, research into more than 500 organizations showed that EI accounted for over 85% of the performance of outstanding leaders. It was EI that predicted superior performance among employees.
When we want to communicate well, influence others, as in leading, selling, negotiating or managing conflict, it is how we emotionally connect and engage with others that determine interpersonal effectiveness.
EI is also about self management, and how we manage our own emotions. People who can inspire and motivate others become an emotional magnet and will attract the cooperation of people. |
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Please Contact Us if you require further Information |
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Dynamics of Facilitation™ |
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The term facilitate literally translated means to help or make easier, or to provide facilities that enable others to perform better. The concept of group facilitation infers that someone - the group leader, a trainer, a coordinator takes on an enabling role, whereby a group can work more effectively. This person maybe called a Facilitator.
Facilitation is really a process, whereby a number of techniques have evolved and a range of competences identified. In fact, the International Association of Facilitation (IAF) has a certification program, whereby facilitators are assessed in these competencies, as well as a code of values and ethics. |
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Please Contact Us if you require further Information |
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Dynamics of Life-Career Development™ |
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Most people are interested in developing themselves and many do this through developing a career plan or path. Understanding who we really are – our personality, temperament, drives and natural talents – help us seek and find a rewarding job and possible career. This workshop aims to help people to achieve this through self assessment of all these traits so they recognize their behavioural preferences and what job or career suits them best.
A life-career plan requires that we must know ourselves – not only our values, vision, mission or purpose in life – but our strengths and resources needed to fulfil these. We need to establish priorities as well as allow for any constraints or resources that are lacking, especially mental or intellectual. |
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Please Contact Us if you require further Information |
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Dynamics of Managing Conflict™ |
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Wherever two or more people, groups, tribes or even countries have to co-exist, there is potential for conflict. It is rare that a married couple, boss and subordinate or a work team will not experience conflict at some time or other. Thus conflict can be at the interpersonal, organizational or societal levels. It can merely be caused by perception differences or clashes over ideologies and values or rivalry over scarce resources – such as oil fields between Iraq and Kuwait.
As stated by Harvard Professors Ware and Barnes "Interpersonal conflict can be both a constructive and a destructive force within an organization. More importantly, managers must recognize that such a conflict is inevitable in any human organization. A manager's first choice is whether to ignore or avoid such realities, or whether to find ways of managing the complexities of the conflict. The first alternative is quite often easier in the short run but more costly over the long run. At the same time, the management of conflict requires some understanding of its outcomes, its destructive behavior and reciprocity patterns, the perceptions and feelings that drive the behaviour and the underlying and background conditions that help to perpetuate the conflict".
This workshop aims to help people achieve an understanding and competence in managing conflict. |
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Please Contact Us if you require further Information |
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Dynamics of Managing Meetings™ |
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Meetings, Meetings, Meetings! Are they a waste of precious time or can they be a highly productive process - even saving us time?
Of course they should be – and be - a productive and effective means of communication and teamwork. But often meetings fail to live up to their objectives. Learning to lead, manage or participate in meetings, so that they are effective, can be a rewarding and fulfilling experience.
This workshop is designed to ensure your meetings are effectively planned, organised and lead, so that they can produce the desired outcomes. |
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Please Contact Us if you require further Information |
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Dynamics of Motivation™ |
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'We cannot motivate others' – from this view of motivation, we can see that the decision to act relates to our own internal needs, perceptions and drives. We can only motivate ourself. Others can provide suggestions, directives or advice. However the choice of what and how – or even when and why we behave is internal. "Motivation is the fire within". Others, like incentives, are external. While they may serve as "fuel for the fire", we still control whether we allow it to "fire us up".
Are all people motivated similarly? The answer clearly is 'No'. People are diverse. Diverse in age, gender, personality and in ethnicity. In addition, their socio-economic status differs. What motivates a young, male, single, new employee, who lives at home with his parents, will be different from a mid-career married with female, with a home mortgage and children.
We each have the social needs for achievement, affiliation or power but they differ in their intensity for each personality type. |
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Please Contact Us if you require further Information |
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Dynamics of Planning & Time Management™ |
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While we have dreams, hopes and visions, many may be beyond our ability to fulfill – or they may take longer. Yet, without a plan, a dream or vision may only remain that. So while some plans don't work, some planning is better than no planning and proper planning is better than poor planning.
Having a vision is better than not having one, otherwise there may be no motivation. Often it lies in the reality of the vision, the height of our aspirations and standards and the strength of motivation.
Time management is basically a planning process. It focuses less on long range goals – and more on the day to day objectives that contribute to those goals. It implies that objectives need identifying and then prioritizing as important versus urgent. |
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Please Contact Us if you require further Information |
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Dynamics of Problem Solving™ |
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We all have problems – almost daily – yet what a problem is to one person, may be seen as an opportunity to another. So defining problems can differ from person to person. In this module, we take it to mean a 'deviation' from what is expected or a 'deviation from the norm' - when things are not going according to the plan or meeting the desired standards or results expected or when the "actual" deviates from the "should".
Problems are more easily solved (though not always), when they are analyzed. Problem Analysis is best done with a systematic approach that includes symptom and causal analysis. However, if we don't have enough in formation, we have to make assumptions.
There are many types of problem and their classification into "Routine, Non-Routine or Innovative" helps determine the type of solution required. We can use the acronym "PESTE', to classify problems as Political, Economic, Social, Technical or Environmental.
This workshop helps people understand how to solve problems using such systematic processes as well as learning how to take preventative measures. |
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Please Contact Us if you require further Information |
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Dynamics of Situational Thinking Skills™ |
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Benjamin Disraeli once said "As we think – so we become". What makes one person more successful than another is in the effectiveness of their thinking, among other factors. How successful people think – differs in their field of success – and in their personality type.
The Lawyer, fighter pilot, financial analyst, entrepreneur or social worker each reflect different thinking style preferences – based on both personality as well as brain dominance.
However, learning to master different thinking skills, to match differing situations is more the key to success – than our personality or style.
While this workshop focuses on both, emphasis is more on situational thinking skills. |
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Please Contact Us if you require further Information |
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Dynamics of Stress Management™ |
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Stress can be defined as "The physical, mental and emotional response to any condition which disturbs the normal equilibrium or stable state of the person".
This means that stress is a response, not stimulus as most people think it is. The response is to make adjustive demands to restore the body to its stable state.
In order to understand stress, and to measure its effect on people, we need to understand something about the physiological and bio-chemical changes in our body, as well as how under different personality types respond, when under stress. |
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Please Contact Us if you require further Information |
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