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| Client Management |
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Dynamics of Customer Relations™ |
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The "Customer is King", is a well known saying. Whether you agree or not, customers may like to be treated as one, and those who are treated as though they were royalty, will respect this.
Today, it's all about managing customer's perceptions and exceeding their expectations. Yet, unless we get 'close' to the customer, we may not know how our products or services are perceived. If we can find out more about their values, needs, wants and their thinking style preferences, or better skill their true personality, we will then be able to optimally satisfy them. And, if we can get to know them even better, we can develop policies, strategies and skills that will 'delight' them.
This workshop focuses on how to manage customer relations so we understand them better. This will ensure they not only come back for more business, but tell all their friends about how excellent the service is. |
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Please Contact Us if you require further Information |
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Think About Clients™ |
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If you would like to find out more about the client, this is the workshop for you. You will be able to collect and identify clues about your clients thinking preferences through the use of the whole brain model.
Understand your client's needs, values and priorities so that you can have better client relations. Know how to gain better acceptance of your own ideas, services or solutions from among your clients.
Learn how to improve understanding between your and your clients and do a 'pro-forma' of your clients whole brain profile so that you will be able to meet their expectations and needs for more successful outcomes. |
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Please Contact Us if you require further Information |
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